Advanced ccTLD Workshop Assessment and Planning Guide
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This assessment form is to help us determine what topics and direction
to taken when we finalize a course outline for upcoming ccTLD
workshops. We wish to customize the workshop topics to areas that will
be useful to you. The more information you can give us in this
assessment document, the better we will be able to do this.
1. SELF-ASSESSMENT
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1a. Describe a major challenge that you have faced over the last
months or years in operating and developing the registry
operation.
Please include:
* The policy and the technical aspects of the challenge.
* Interested parties who were involved in the process.
* Solutions, if any, you have deployed to solve the challenge(s).
* Tools or training that were included in your planning process.
Our main problem is lack of good and reliable registration infrastructure
with support for multiple Registars. As a result of this we have relatively
slow registration process which in some cases can take a few days.
1b. Describe the projects on which you are currently working to solve
or deploy, and their importance (ranking).
Please include:
* Interested parties involved in the process.
* Plans for new hardware or software.
* Additional skills or training that would support your project.
Curently our main activity is design of a new registration system. We
have a list of features and things it should implement on some of our
Registars and part. That't why the topics regarding EPP and Registry
tools are considered the most important. Hopefully they can help us to
create better design and may be accelerate development process
by using existing solutions and tools.
1c. Describe the major areas where you plan to spend resources (time,
money) in the next two years and how important they are to your
registry.
Please include:
* A timeline (within 6 months, within 2 years, ..).
* Additional requirements (staff, tools, software, etc.).
* How did these topics make your list.
(scaling issue, customer demand, value add service etc.)
* Probability of actual deployment.
(not very likely, rather likely, very likely, unavoidable).
Design and buliding new registartion system.
Timeline:
6-7 month - preliminary version
8-9 month - deplyment
10-11 month - transition of our Registrars to new system
Probability: very likely.
2. GENERAL TECHNICAL QUESTIONS
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These questions are for the individual or individual from your
organization who will be attending. Please be sure to answer questions
about knowledge of specific items as they pertain to yourself. Please
check all boxes that apply to you.
2a. How would you rate yourself in terms of Linux or Unix use?
[__] Never used either
[__] Beginner: Just getting started. Have worked at the command line some.
[__] Intermediate: I've installed Linux or Unix, edited files,
installed software, stopped and started services.
[X] Advanced: I use it regularly. Editing files, installing software,
configuring services and troubleshooting problems.
2b. What is your experience using DNS?
[X] I understand how DNS works and use tools like dig to query the DNS.
[X] I've installed BIND/NSD/Other, configured zones, etc.
[__] I know about or am interested in DNSSEC, TSIG, DNS with IPv6, etc.
[__] I do all of the above.
[__] Other, please describe: _____________________________________
2c. Security
[X] I'm responsible for securing network servers and services at my
location.
[__] I'm responsible for securing the network at my location.
[X] I use cryptographic security with services such as ssh, ssl, pgp,
dnssec, digital certificates, etc.
[__] I do not need to deal with security issues in my position.
[__] Other, please describe: _____________________________________
2d. Network Monitoring
[__] I've installed, configured and use network monitoring software
such as Nagios, mrtg, Smokeping, snmp, etc.
[__] Our organization uses network monitoring software which I take
advantage of, but do not maintain.
[X] I have not used or installed network monitoring software.
[__] Other, please describe:
2e. Tools
Which Operating System are you running on your servers?
Solaris 9, Solaris 10
Which Operating System are you running on your Desktop/Laptop?
Desktop - Solaris 10
Laptop - Ubuntu 8.04
What is your favorite text editor?
gedit (Standard GNOME editor - I use it most of the time)
vi (from time to time)
List your top 5 most used command line tools:
tar
gzip
grep
awk
sed
List your top five most used applications or programming tools:
Java
Netbeans
Tcl/Tk
3. TOPICS FOR HANDS ON TRAINING:
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Looking at your current needs and plans, list five topic areas where
you would like additional training for your technical staff.
* Single to Multiple Registry to Registrar Model (EPP)
* Building out Your Registry
* Registry Tools
* Network Monitoring/Management
* Service Level Agreements (SLAs)
Possible topics include:
* Building out Your Registry
* Registry Tools
* Single to Multiple Registry to Registrar Model (EPP)
* Network Monitoring/Management
* SSL/Digital Certificates
* MRTG/RRDTool
* Backup/Rsync Practical
* Cryptographic Methods
* Databases
* DNSSEC
* DSC
* Logging
* Nagios w/Examples
* Operating System Basics
* PGP
* Revision Control in Practice
* Scripting & Automation
* Security
* Service Level Agreements (SLAs)
* SmokePing
* Ticket Systems/Helpdesk (RT/Trac)
* SNMP
4. ANYTHING ELSE?
If there is anything else you wish to tell us about your experience or
expectations for this workshop please do so below.
It would be also interesting to hear a few words about anycast technology,
primarily about technical requirements and connection procedures.